Frequently
Asked Questions...
What's
included in the Rental Packages?
The
great thing about Concept packages is you don't
have to pay per item or per person. You pay ONE price
for everything! Package
details include rental fees, delivery and set-up and
decor consulting.
How
does the pricing work?
Most
prices are quoted for a one day event. If you
desire to rent items for a longer period, please call
our office for long term rates.
How
and when do I pay?
A
50% deposit is due at the time you reserve your
event. The balance is due on the day of the event. We accept American Express, Discover,
Visa, Mastercard, cash, and checks.
How
big or small can my party be?
We
can accommodate events as small as 2 people or events
for 100 people. Most parties hosted are dinners
in private residences.
When
Should I make my reservation?
Early
planning ensures availability.
Is
there a charge for delivery/pick-up?
No,
all of our Concept prices include delivery and
pick-up. We only deliver within Metro Atlanta.
When
will my Concept package be delivered and set-up?
The
delivery and set-up date will be noted on your
reservation contract by our consultants at the time
you place your order.
What
time of day can I reserve my event?
The
entertaining services are available for reservations
in the evenings after 5pm Monday-Friday. But we allow
reservations from 8am-11pm on the weekends.
Can
I make changes to an order after making a reservation?
Yes,
if you need additional place settings for unexpected
guests or need to decrease your guest count, we can
make the change to your original contract and adjust
your price. We ask, however, for at least a 24
hour notice to last minute changes so that we can
adequately prepare prior to arrival.
What
if I'm not home when you arrive to set-up?
Please
call our office with instructions on entry and the
location of your event (i.e. dining room, breakfast
table, etc.).